Insights

Pharmacists can build stronger patient relationships, increase medication adherence and build lasting brand loyalty by initiating routine phone calls to share information. Done well, an automated outbound communication system can send messages on behalf of the pharmacist in a personal and authentic way.

Google is the first place people go when they want to find a pharmacy, so it’s absolutely vital to have a robust Google listing with up-to-date business , but having a great listing isn’t enough though. Learn what an independent pharmacy needs to do to ensure their business appears in the search results.

A collection of AmerisourceBergen's top insights from 2018, including commercialization considerations for novel therapies, emerging trends in retail and specialty pharmacy and best practices for managing inventory in the specialty practice.

The high-touch, high-quality, personalized care independent pharmacies provide creates a unique value proposition in a healthcare market where more chronically ill patients need accessible care. As payers are prioritizing improved patient outcomes and a reduction in overall healthcare costs, they need to also consider new reimbursement models for these pharmacy services, a framework under which independent pharmacies are uniquely positioned to excel.

An annual influenza vaccination is the best protection against the flu virus. Some patients however, are still skeptical. Continue to educate patients on the importance of getting vaccinated. And for those that need a little extra motivation, remind them of what they could miss out on this holiday season.

The facts on Medicare Open Enrollment, a helpful guide for pharmacists and their patients.

A thriving business and healthier, happier patients are a reality for independent community pharmacies who embrace the right opportunities: health and wellness, clinical care, healthcare partnerships, consumer trends and their independence.

Take our quiz to find out what superpower lies behind the white coat.

Now is the time to encourage patients to receive an annual flu shot. Start engaging patients in a conversation about the importance of this vaccine and keep your community healthy during this flu season.

The Good Neighbor Pharmacy of the Year Award recognizes a pharmacy that exemplifies what it means to be a pillar in their community. Beyond filling prescriptions, they display excellence in patient care, community outreach and innovative pharmacy practice.

Medication adherence matters for pharmacies and patients. Learn how can pharmacies connect with their non-adherent patients and keep them on their medication regimen.

By promoting health and wellness, pharmacists play a crucial role in their communities. Explore three examples of how pharmacists can positively impact the lives of the people they serve.

When it comes to diabetes care, community pharmacies have an opportunity to be the leading resource for patients.

If you’re ready to take the leap to multiple-pharmacy ownership, here are considerations to help your growing business thrive.

Our experts look at what President Trump's new plan for reducing drug prices means for manufacturers, pharmacies and the drug wholesale industry.

The decision to purchase a pharmacy is a big one. Once that decision is made, there are a few key steps to finding the right pharmacy and closing a deal.

With a significant number of obese and overweight adults in the United States, community pharmacists are poised to address the problem. Tips on how.

Caregivers can depend on community pharmacies to provide the support and guidance needed to safeguard the health of their family members.

Do you have the entrepreneurial spirit and drive to be a successful pharmacy owner? Here are some things you should know before you begin your journey.

Learn how one pharmacy successfully implemented a comprehensive smoking cessation program -- and how you can duplicate the results.

Independent pharmacists share what it means to be independent and why independent pharmacy is worth protecting.

What role do community pharmacists play in patient trust, and how can pharmacies improve the patient experience to build trust?

An effective unsaleable returns program can help independent pharmacies maximize the recoverable value of expired products and boost profitability.

Understanding the accreditation process can put pharmacies on the path to the gold standard for patient care.

Planning ahead can help a community pharmacy owner maximize the value of their business for when he or she inevitably decides to retire or sell.

Learn how immunizations present an opportunity for additional pharmacy revenue and enhanced patient care.

“We found a model that worked, and it has allowed us to grow rapidly. The impetus was to do what the bigger guys do, but better.”

U.S. biosimilars are coming, just as they’ve arrived and prospered in the Europe. By ensuring positive patient experiences, specialty pharmacies will help usher in a sustainable wave of biosimilar products.

Access to experienced coaches who offer innovative ideas for solving pharmacy challenges is the hallmark of Good Neighbor Pharmacy business coaching. Learn about some of the expert guidance a few of our business coaches have provided pharmacies.

Thinking about retirement? Explore five considerations to preserve the legacy of independent pharmacy for future generations.

Is your community pharmacy doing everything it can to gain and maintain patients through an online presence? Increase your community pharmacy’s digital footprint with these four tips.

Community pharmacists can improve adherence and outcomes by identifying health literacy issues and helping patients better understand their options.

Follow these unique tips to improve your community pharmacy’s business through the holiday season.

How a community pharmacy can stay ahead of the curve by leveraging advancements in technology.

Political advocacy can be intimidating, but it doesn’t need to be. Here are a few tips to help you get started.

Take our quiz to find out what superpower lies behind the white coat.

Learn how community pharmacies can customize their marketing efforts and create stronger relationships with prescribers.

How strong is your community pharmacy’s financial picture?

How community pharmacies can use data-driven marketing to strengthen their relationships with prescribers, deliver better patient care and grow their businesses.

Tips for community pharmacies looking to keep inventory at the optimal level.

Check out these tips for boosting customer satisfaction and retention by meeting and exceeding patient expectations.

Eight ways to boost productivity, improve efficiency and ensure your community pharmacy runs like a well-oiled machine

It's easy for employees to feel overwhelmed and distracted in a hectic community pharmacy. Here are six ways to help them stay engaged, motivated and focused.

A visualization of how pharmacists can help patients adhere to their medication regimens.

Many community pharmacies want to employ a social media strategy but are overwhelmed and not sure where to begin. This how-to guide simplifies where to start.

For a community pharmacy, maintaining customer loyalty is all about identifying and accentuating operational strengths. Here are some tips to help you succeed.

Expert perspectives on ways pharmacies can take control of their prescription reimbursement and ensure they are capturing maximum value.

How community pharmacies can differentiate, grow and shine through retail excellence.

Ways independent pharmacies can ensure their patients maintain their medication regimens.

Completing MTM cases can have a tremendous positive impact on the patient while delivering business value to the pharmacy. Learn more.

How pharmacies can take action now.

Tom Mullin, President of Community and Specialty Pharmacy at AmerisourceBergen, shares how pharmacies are using data to improve interactions with patients.

A pharmacy expert defines thresholds for medication adherence and outlines tools and programs to maximize patient adherence and pharmacy success.

Opportunities for pharmacies to spend more time caring for patients highlighted at ThoughtSpot 2016.

Medication synchronization, the process of coordinating all of a patient’s chronic medications to be filled at the same time each month, is the most valuable program for patients and staff I’ve ever implemented in my flagship store, Moundsville Pharmacy in Moundsville, West Virginia.

MTM Program Completion Rate for Comprehensive Medication Reviews, a new process measure for 2016 within CMS’ Star Ratings, carries significance for independent pharmacies.

Why the time is right for pharmacists to be recognized for the patient care that they provide.

Why succession planning is essential.

An executive Q&A on how Medication Therapy Management can impact Star Ratings.